FAQ

 
MINERSHOP FAQ

Frequently Asked Questions

Find answers to the most frequently asked questions about purchasing Antminers, miner hosting, equipment operation, and technical support.

01

Purchasing Antminers

Information about selecting equipment, its condition, payment, delivery, and individual price quotations.

An ASIC miner is a specialised device designed to mine cryptocurrencies with maximum efficiency. Compared with standard computers or graphics cards, it provides significantly higher performance while using electricity more efficiently.

The choice depends on your budget, electricity price, preferred cryptocurrency, and expected return on investment. We will be happy to recommend a suitable model based on your goals and planned method of operation.

We offer new equipment only. The condition, availability, and applicable warranty terms are stated for each model.

Delivery of equipment that is in stock usually takes between 3 and 10 business days. For pre-orders or special models, we will inform you of the expected delivery date.

We currently accept payments by bank transfer. You will receive the payment details and further instructions after placing your order.

Yes. We prepare individual price quotations for purchases of multiple miners or the construction of a larger mining farm. Contact us with the required quantity and type of equipment.

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02

Miner Hosting

Everything you need to know about placing equipment in a data centre, activation, operation, and online monitoring.

Hosting means placing your Antminer in a professional data centre. You do not have to deal with noise, cooling, electrical connections, or the technical management of the equipment.

Professional hosting centres provide stable power, industrial cooling, 24/7 monitoring, and more efficient operating conditions. Your equipment can operate continuously without noise or technical concerns in your home.

After the equipment has been delivered and registered, activation is usually completed within several business days. For larger installations, the activation date may be arranged individually.

Yes. You can monitor the performance, hashrate, earnings, and condition of your equipment through an online interface or your mining pool application.

Yes. Following technical approval, we can also provide hosting for equipment purchased from other suppliers. Before accepting the equipment, we will check its type, performance, power consumption, and technical condition.

Data centres use professional infrastructure and backup systems designed to provide high availability and stable, continuous operation.

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03

Technical Support and Operation

Information about profitability, mining rewards, warranty, servicing, and technical support.

Earnings depend on the miner's performance, the current network difficulty, the cryptocurrency price, and electricity costs. You will find an indicative profitability calculator for individual devices.

With correctly selected equipment and efficient operating costs, mining can still be an attractive way to acquire cryptocurrencies. However, profitability changes continuously depending on market developments, electricity prices, and mining difficulty.

Rewards are credited according to the terms and settings of the selected mining pool. In most cases, payments are made daily or after reaching the specified minimum threshold.

No. We will take care of equipment setup, mining pool configuration, and technical support. You can focus on monitoring the performance and mining results.

Contact our support team. We will diagnose the problem and recommend the next steps, including repair, a warranty claim, or the replacement of damaged components.

Yes. The warranty period and conditions depend on the specific model and type of equipment. Exact information can be found on the product page or in the terms and conditions.

Yes. We provide diagnostics, cleaning, replacement of fans, power supplies, and other servicing work according to the type and technical condition of the equipment.

You can contact support by email, telephone, or through the contact form. We respond to requests as quickly as possible.

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